This page is for merchants who are interested in accepting Bitcoin and Litecoin through GoCoin and have additional questions. We are constantly adding new content to this page as our customers have additional services and needs. If you don't see your question listed here, feel free to contact us through our help center or over email on our contact page.
In the US, we cannot do service with New York merchants due to state regulations.
Outside of the US, we cannot service the following countries:
We strive to be as accessible as possible to all potential merchants. However, we still require “KYC” (Know Your Customer) documents in order to have a functioning GoCoin account. You will need to submit both identity and corporate docs.
Identity - A scan or photo of the account holders government issued id and a photo of them holding the id, with their face in the picture.
Corporate - A formation document such as articles of organization or a company org chart and proof of address. (A bill with the company address is OK.) These need to be certified.
We may ask for further documentation depending on the type of business.
GoCoin offers international wire transfers to your bank when your account balance hits $1,000. This process is automatic but we are happy to work with you to figure out a beneficial schedule. Currently payouts can be made in the following fiat currencies USD, EUR, GBP and SGD.
There are no outgoing wire fees that you will be subject to, although your bank will most likelycharge you a receiving fee which they will deduct from the proceeds of the wire.
For more information and the answers to common technical questions, please see our Knowledge Base